PlanMates Community Guidelines

Be authentic

• Use your own identity, accurate age, and recent photos.
• Do not impersonate others or misrepresent intentions, affiliations, work, or location.
• Do not operate deceptive duplicate accounts or manipulate recommendations.

Respect consent and boundaries

• No harassment, threats, stalking, hate, bullying, coercion, or unwanted sexual content.
• Do not pressure anyone to meet, leave the app, share intimate material, use substances, send money, or continue contact.
• A match or earlier conversation is never permanent consent. Respect refusals and blocks immediately.

Protect privacy and safety

• Do not publish private addresses, live location, financial details, credentials, intimate images, or another person’s identifying information without permission.
• No minors, sexual exploitation, trafficking, non-consensual intimate imagery, credible threats, scams, spam, malware, illegal goods, or requests for money or financial credentials.
• No nudity, pornography, graphic violence, promotion of self-harm, hateful discrimination, or infringement of intellectual-property or privacy rights.

Meet with care

• Meet first in a public place, tell someone you trust, and control your own transportation.
• Do not misrepresent a plan’s time, place, purpose, or participants.
• PlanMates is not an emergency, transportation, background-check, or location-monitoring service.

Reporting and enforcement

Use in-app Report and Block controls when a member, plan, or message causes concern. Reports may lead to content removal, feature limits, suspension, termination, evidence preservation, or referral to appropriate authorities. False or abusive reports may also result in action.

Safety reports are prioritized and generally acknowledged within two business days; this is a target, not an emergency-response guarantee. The mailbox and phone line are not monitored continuously. If anyone is in immediate danger, contact local emergency services first.

Appeals or concerns that cannot be reported in-app may be sent to [email protected], by phone at +1 (205) 239-0686, or through PlanMates Support. Ledger Whitcomb is the accountable moderation contact.